Arrive on time
We recommend that you arrive no less than 15 minutes before your allocated bus departure time, as printed on your ticket and/or included in your email booking confirmation. This applies to all admission tickets and to transport inclusive packages. Please see your booking confirmation for your ticket time from either;
- Shuttle Bus: The Boulevard
- Belfast Coach: Visit Belfast Centre, Donegall Square North
- Dublin Coach: Busarás, Store Street Bus Station
Failure to arrive on time
Should you fail to arrive at or before your departure time, your admission to The Studio Tour will not be permitted.
Children
Children under the age of 16 must always be accompanied by an adult.
Baggage Search
All visitors are required to have their bag and personal belongings checked upon entering the venue. Handheld metal detection wands are used to ensure no dangerous items are taken into the Studio Tour.
Please note, we reserve the right to refuse admission if a visitor is in the possession of any dangerous or restricted items including knives and bladed weapons, alcohol or illegal drugs, CS/pepper spray, scissors, cutlery, or anything which could be considered a security risk.
For information about what items are restricted please explore our Frequently asked questions
Re-entry
If, for any reason, including having completed your Studio Tour, you exit The Studio Tour, you will not be re-admitted to the tour without having purchased another ticket.
Amending your Tour visit date or departure time
If you wish to change the date of your visit and/or your departure time from your selected point of departure, you must call our Visitor Service Team on +44 28 40 464 777 or email tickets@gameofthronesstudiotour.com.
A £5.00 amendment fee will be applied on each occasion a booking is amended.
Refunds, Transferability, Alterations
Tickets are non-refundable, non-transferable and void if defaced or altered.
On-Site Regulations
Food and Beverage
It is not permitted to bring food or drink into the Studio Tour. Guests are permitted to bring their own reusable water bottles. Reusable bottles are also available to purchase at The Studio Tour Shop.
Animals
Trained assistance dogs are welcome at The Studio Tour and dog refreshment bowls can be provided on request. Unfortunately, no other pets or animals are permitted at or into the Studio Tour.
Behaviour
When visiting the Studio Tour, you agree to abide by the Law, to respect the rights and entitlements of the Studio Tour staff and guests.
Full Terms & Conditions and Privacy Policy
We recommend you familiarise yourself with our full Terms & Conditions. We use your personal information in accordance with our Privacy Policy.