With flat levels, adapted heights, accessible facilities and specially trained staff, we aim to ensure that guests with accessibility needs will be able to comfortably explore the world behind Game of Thrones.
Our facilities, operational procedures and staff training all combine to ensure that guests with accessibility needs can enjoy every element of The Studio Tour. Below is an overview of the accessible facilities and services that we offer.
If you would like more detail or have a query about something not answered here, please contact our Visitor Services Team on +44 28 40 464 777 or email: access@gameofthronesstudiotour.com
Assistance Dogs
We welcome all registered guide dogs, hearing dogs and medical alert dogs into the Studio Tour. If you wish to bring an assistance dog with you for your visit, please ensure you have formal identification for the dog with you such as any relevant documentation or a jacket.
Autism
Areas of Game of Thrones Studio Tour can often be very noisy, especially during busy times. To assist we can provide you with noise cancelling headphones. The first and last timeslots of the day may be quieter, although this will not always be the case. Certain parts of the tour have flashing and/or bright lights as well as loud noises. Speak with one of our staff as to the location of these areas. Should you need to bypass a queue, we will endeavour to arrange priority (where possible). Simply notify a member of staff for assistance.
A Sensory Room is available within the Studio Tour. The room provides a calming environment for those with autism and other additional needs, it contains soft furnishings and in the Lobby.
Visually Impaired
Please be aware that certain parts of Game of Thrones Studio Tour have low lighting levels and low visibility. We welcome fully trained guide dogs to accompany you throughout the tour if required.
Touch Tours will not be available because we feature authentic props and original sets from the Game of Thrones television series, which are susceptible to damage.
Wheelchairs and mobility scooters/blue badge holders
Game of Thrones Studio Tour has special arrangements in place to support guests who have mobility needs.
The Studio Tour is located on one level and is completely accessible for wheelchairs and mobility scooters. We have a limited number of wheelchairs and scooters available at The Studio Tour for you to use throughout your visit. If you require these please contact our Visitor Services Team on +44 28 40 464 777 or email access@gameofthronesstudiotour.com.
If you are a Blue Badge holder visiting the Studio Tour, you should park at the Game of Thrones Studio Tour Car Park at The Boulevard, Banbridge, BT32 4LF. From here you will board a shuttle bus, which takes you directly to The Studio Tour. We can accommodate one wheelchair space per shuttle bus. A member of staff will be there to assist you if required. Unfortunately, shuttle buses do not have capacity for mobility scooters.
We also have a limited number of Blue Badge parking bays at The Studio Tour. To avail of these, you must contact our Visitor Services Team in advance of your visit.
Carer Tickets
We provide one free carer ticket per paying disabled adult guest (age 16+). Carer tickets can only be booked by contacting our Visitor Services Team in advance of your visit.
You may be required to provide proof of disability or carer status, for the ticket holder, upon arrival at Game of Thrones Studio Tour. We currently accept the following:
- Letter/notice of entitlement for Disability Living Allowance or PIP
- Blue parking badge or Freedom Pass
- DID card or Access card
- An international equivalent of the above
Should you require a carer ticket you, or your carer, should call our Visitor Services Team on: +44 28 40 464 777 or email: access@gameofthronesstudiotour.com.
Duration of tour
After admission guests can make their own way through The Studio Tour experience at their leisure.
The Studio Tour has an expected duration of 2-3 hours. Please leave extra time if you wish to have food or visit the Studio Shop.
Hearing Difficulties
The Studio Tour app has a speech to text option on it that allows you to read the content of the audio tour. Ask at visitor services should you require more information about this or contact us via email at access@gameofthronesstudiotour.com.
Toilet Facilities
We have fully compliant and accessible toilets on site and throughout the tour.
There are also changing facilities located in the Lobby and Studio Café.
Hidden Disabilities
We welcome anyone with a hidden disability to wear their Sunflower or JAM (Just a Minute) Lanyard and to ask for additional assistance should they require it. Our staff are trained to recognise if you are wearing one of these lanyards and to ask you if there is anything you need assistance with.