Frequently Asked Questions
The World's only official Game of Thrones Studio Tour offers a unique experience whether you are a Game of Thrones fan, a film and TV buff or simply seeking to enjoy an exciting and fun-filled day out. Starting in the desolate North, your journey will take you behind the scenes of the making of Game of Thrones as you travel South towards warmer lands. Throughout your epic journey, you will experience incredible authentic sets and costumes, as well as jaw dropping visual effects and immersive interactive experiences, all of which combine to bring the twists and tales of Westeros to life.
Game of Thrones Studio Tour is located in Banbridge, Northern Ireland, 30 minutes from Belfast and 90 minutes from Dublin.
For full details on how to find us, visit the 'Getting Here' section of the website.
Game of Thrones Studio Tour is a self-guided experience, our knowledgeable and friendly Tour Guides are located around the tour, to answer any questions you may have.
If you would like to enhance your experience, audio guides are available to purchase at checkout. To find out more information about our audio guides, click here.
The average Studio Tour visit is between 2-3 hours, however it is up to you how long you wish to spend at the Studio Tour as the experience is self-guided. Don’t forget if you have booked a Belfast or Dublin coach package you will have a set departure time. This can be found on your booking confirmation.
Game of Thrones Studio Tour gives children and young people of all ages and interests the chance to go behind the scenes of a world-famous TV production and explore the many skills required to bring a story to life.
Children of all ages are welcome at Game of Thrones Studio Tour however children under 16 must be accompanied by an adult. The Studio Tour is a family friendly experience. All children should be kept under supervision at all times.
There are no height restrictions at the Studio Tour.
Yes, there are a range of photo and selfie opportunities at the Studio Tour, including some exciting ‘green screen’ locations to help ensure you have a dedicated photo/video memory of your visit.
Guests are welcome to bring pushchairs and buggies into the Studio Tour.
Yes WiFi is available at the Studio Tour. We recommend you connect to the 'Studio Tour - Guest' WiFi immediately upon arrival. This will enable you to access content such as the audio guide and order food in the Studio Restaurant.
If you lose an item while at the Studio Tour, please inform a member of our team who will happily help you to find your lost item(s). Should you realise you have lost an item after you have left the Studio Tour, please call our Visitor Services Team on: +44 28 40 464 777 who will check for lost property.
All lost property is kept for one month.
Coats may be left at the cloakroom free of charge. Please note, items left here are done so at the owner’s own risk. Shopping, luggage and other personal belongings can be left in a locker space at the Visitor Services Desk in the Lobby, again at your own risk. All items should be reclaimed before departure. Items left behind will be placed in lost property and subject to the lost property process.
PLEASE NOTE:
- We ask that you leave personal belongings in your car where possible
- There is no overnight luggage storage at the Studio Tour
- Do not leave any cash/valuables in your luggage
For further information about 'When You Arrive', please click here.
- Any weapons including imitation or explosives
- CS or mace spray
- Tasers
- Drugs (other than medicines), alcohol or solvents
- Sharp items which may include needles
- Non-folding pushchairs/prams
- Bicycles which aren’t folded, dismantled or wrapped
- Any pets, other than assistance dogs
- Any items which we deem unsafe or are not properly sealed/secured or perishable items
- Last collection for luggage is 30 minutes before closing time
PLEASE NOTE THE LUGGAGE AREA IS LOCKED AT CLOSING TIME
You can charge your phone in the Studio Restaurant (subject to availability) and also in the Lobby.
To ensure the best experience possible we can only allow a certain number of guests into the Studio Tour at a time. This means you will need to book your visit in advance. Because of the limited available slots, we highly recommend you book your preferred time and date early.
If you wish to change the date or time of your visit, please contact us. Alternative dates and times are subject to availability.
A charge of £5.00 per booking will be applied on each occasion a booking is amended. When contacting our Visitor Services Team please have your booking details to hand.
If you cannot get tickets for the day or time that you would like, we recommend you keep checking the website for any changes. We do not hold back additional tickets for sale over the phone or on the day. For available dates and time slots, please visit our ticket page.
Attached to your confirmation email are your tickets for the Studio Tour in PDF format. You can show these tickets for scanning on your smart phone or device.
Please ensure that your battery is sufficiently charged, and the screen is at maximum brightness when presenting your ticket for scanning.
Please check your spam and junk mail folders firstly for your confirmation email, it may have been redirected there. If not, please contact our Visitor Services Team and the they will arrange to resend your confirmation email to you. We will need your name, email address and payment information in order to locate your booking, so please have these to hand when contacting us.
We accept all major credit and debit cards including: Visa, Mastercard, Maestro, American Express, Diners Club International and JCB. Please see website at time of booking for full list of payment types.
We accept Euros as well as Sterling in The Studio Shop. We do not accept Cheques.
There is no ATM on site at Game of Thrones Studio Tour.
PLEASE NOTE: Game of Thrones Studio Tour Visitor Services building at The Boulevard, Banbridge, accepts card only.
There are ATMs located in the Boulevard retail park.
Yes, in our Lobby area you will find a Studio Café where you can grab a hot or cold drink and enjoy a lite bite. On your journey through the Studio Tour, you will find a meal fit for a King or Queen in our Studio Restaurant.
To find out more about our Food & Drink options, click here.
Coach and shuttle bus transfers run to and from the Studio Tour, seven days a week.
It is not possible to park your car at the Studio Tour, however, limited spaces are available for blue badge holders. Please contact us in advance should you require blue badge parking.
You can find full details on our Getting Here page.